SERVICE DELIVERY CHARTER

VISION

To be a center of excellence the provision of ICT skills and services to the whole College fraternity.

 

MISSION

To offer ICT services and equip teachers and staff with ICT integration skills to enable them use ICT in their respective areas of specialization.

 

CORE VALUES:

  • Professionalism
  • Honesty and Integrity
  • Innovation and Creativity                     
  •  Transparency and Accountability 
  • Teamwork
  • Quality Service
  • Commitment to duty
  • Non- discrimination
  • Diligence

 

NO

SERVICE

REQUIREMENTS

COST

TIMELINE

1

Cyber service

  • Teaching staff
  • Non-teaching staff
  • Non-members

 

An account in the MIS

An account in the MIS

 

An account in the MIS

 

Free

Free

 

Kshs1. 00

per minute.

 

30 MINUTES

2

ICT Support

Pass the need at Helpdesk.

Free

30 MINUTES

3

Photocopying

An account with money/ Requisition

Kshs 2.50

Per page

30 MINUTES

4

Printing

An account with money/ Requisition

Kshs 4.00

Per page

30 MINUTES