Service Delivery Charter

 

SERVICE

REQUIREMENTS

COST

TIMELINE

Issuing of learning timetable

Registration

Free

Opening day

Teaching and learning

Class attendance,

Familiarization with academic policy

Free

As per teaching timetable

Administration of examinations

Student ID,  examination card, Familiarization with academic policy

Free

As per examination timetable

Issuance of termly examination results

Student ID card

Free

Immediately after approval by academic committee

Issuance of certificates

College clearance and identification card

Free

Immediately after graduation

Response to written correspondence

Correspondence

Free

Within 7 working days after receipt